Fireside

I really appreciated good people working in there, the staffs were extremely helpful and they had all the solutions to my problems about maintenance for my fire stove! The new guy gets five stars from me, he'll be very good at his job in time!! 😀 I'll call this store anytime when I need to

After Fireside installed a 6k fireplace in our new home build I have had nothing but issues. In the first year I have had two grates melt. One replaced by warranty. I have had two back walls crack. One replaced by warranty. 700 dollar glass front come off due to poor construction. And interior paint flaking off . Yes the first year warranty covered it but not after that. One would think that Fireside would stop representing garbage, at a cost of 6k. New install lasting 12 months? Shame on you! I’d pay for a Portland vendor before I’d do business with Fireside again.

Everyone here was super helpful;Highly recommend. It’s great having a local spot that’s knowledgeable and willing to walk you through the small things.

This is an incredible place for stoves and spas, period. A couple of years ago we bought our Harmon pellet stove here and this Winter we required service for the unit. Jason showed up, on time, even called in route to let me know his arrival time. Jason was very professional and helpful, giving me maintenance tips after he repaired the stove and left us feeling great about our stove. Thank you Fireside for your great business and your wonderful staff! James