Envision Fireplace & Chimney LLC.

Had the same experience as Tara. They came back 4 times and I think they just gave up and told me it was fixed. He kept asking for money before the job was done which should have given me enough red flags. They broke my ash chute, chute fire door, and damper in the process. When I use my fireplace now the fire almost immediately dies out when the fire starters burn up and the whole house is filled with smoke. I assume the $3500 I paid is gone and I have another company try to fix this mess in a few weeks. Please do yourself a favor and don't get ripped off by this guy like I did. -- edit after reading your response: This response just scares the hell out of me. Don't call me, don't come near my house: I will call the police immediately (and if the other company confirms that this wasn't a terrible job, which I am almost certain won't happen, I will remove the review)

Envision helped us with a temporary chimney fix before we take the whole thing down in a year or two. Chad and Nicole have been great to work with and helpful when we had any questions. Ill be a repeat customer when the time comes for our bigger job!

They have continued to give my mother in law the run around. Have been to her house multiple times and it continues to be broken. I wouldn’t let them into my house. I understand they have personal issues but you can’t except your customers to suffer because of it.

Chad the owner of this “business” should not even be in business. He cuts corners and does unsafe work to give you a good price and make you believe the job is getting done right. My husband and I hired him when we first bought our house and he could never pass the city inspections. For a year he made excuses and kept dragging us along on why he couldn’t come out to finish the job, do it correctly, pass the inspection, etc. Blaming everyone else for his mistakes. Even telling the city inspector she doesn’t know what she’s talking about and was so incredibly unprofessional. We ended up taking him to court and winning. We knew we’d never see a dime from him so we had to go through the place he was bonded with and got the payout that way. We had so many inspections after the work he did and all three different companies said our house could have went up in flames. He didn’t do one thing right and actually caused more work for the next person. Please if you go with him make sure he is even still bonded. Call Westfield and make sure they didn’t cancel him because the insurers I spoke to said they would possibly do that since they had to pay us and he wouldn’t get back to them. Please also if you go with him make sure to get a real company to come out and check his work. I am not a spiteful person and hate writing bad reviews. I really had to think about putting this up but if it means preventing another person or family from going through this, I think it’s worth it. Adding on after your post* This was supposed to be a 1 day job you told me 2 at the very most. We were very and I mean very patient, understanding, and sympathetic to every single family problem and other excuse you had (and trust me there was always one in play) as to why this job could not get done from the end of June to December. The clay flue tiles needed to be knocked out and a different insulation was required because there were cracks in the clay flue tiles. You mortared our flue open in the middle of winter and we lost all our heat downstairs. All the mortar kept crumbling down the chimney and you made another excuse how your machine was broken and you were going to get a mortar gun to make it easier. We had other companies come out and said you forced an unfit liner down and damaged it doing so. This is just a small list of everything that went wrong. You were told multiple times what needed to be done from the inspector and not only argued with her but us the customers trying to belittle and make everyone else look bad and stupid. Really showing your anger problems. I have all of the texts since day one and the day of court you even tried to get out of that.