Pratt's Professional Chimney Service
Pleasant Prairie, Massachusetts
Services Offered
0 of 7 services available
Service Area
Pleasant Prairie, Massachusetts
Surrounding Areas • Same-day service • Emergency service
Customer Reviews
200 reviews from real customers
Based on 200 reviews
Jackson at Pratt Chimney did an outstanding job. He was extremely professional from the moment he arrived, taking the time to explain exactly what needed to be done and why. I really appreciated how thorough he was with the inspection and the work itself. He clearly knows his craft inside and out, which gave me a lot of confidence in the safety of my home. Beyond the technical skill, he was very clean and made sure the workspace was spotless before he left. If you’re looking for a knowledgeable, respectful, and detailed specialist, ask for Jackson. I highly recommend him!
Ethan was fantastic to work with. We were dealing with a draft issue and he quickly identified the problem and fixed it efficiently. He was professional, knowledgeable, and took the time to explain what was going on and how he was addressing it. Super helpful from start to finish. I would absolutely recommend Ethan and Pratt Chimney to anyone needing chimney work.
We are really pleased with the work that Ethan and Alec did for us. Our flue from 1962 was a disaster waiting to happen. While we were not thrilled with having to spend the money on it, we wanted to make sure the job was done correctly by a certified and insured company so we could enjoy our fireplace without fear of burning the house down. Ethan explained everything that needed to happen and what the process would be like. They showed up on time and although it was clearly a very dirty process, they made sure the mess was well contained; they did a thorough job of keeping things tidy and cleaning up. I'm really happy we chose Pratt and will have them do inspections and sweeps for us going forward.
Pratt's was recommended to us by a very satisfied neighbor. They came out the next day. Josh was unbelievable! He went above and beyond to help us. He listened carefully to our problem and from his experience, realized that our problem was not with the chimney on the roof but something else. He took the time and effort to figure it out. So thankful he was recommended to us in the first place.