A Cozy Fireplace

I bought and they installed a gas insert several years ago and have had several issues with it. Their service sucks and they definitly do not have coustmer service/satifaction as a goal and they are rude. I will never deal with them again and I would recommend anyone looking for a fireplace look elsewhere.

We made the decision to switch from a gas fireplace to an electric. At the suggestion of Kelly, we shopped fireplace shops and secured quotes. Cozy Fireplace came in with the lowest estimate. We were managing all aspects of the project and Leo (the contractor), worked within the schedule, keeping us on time. Want to give a special shout out to Leo, who did an exceptional job framing and installing the fireplace. Overall, it was a great experience with a Cozy Fireplace. (Attaching photos, still needs mantle)

Kelly helped us in store and came to do the setup a week later. No issues along the way. Had a great experience. Kelly gave tons of useful information and allowed input for the setup. I'm shocked to see the other reviews. I would recommend.