Chimney Mischief

Janette and her staff are absolutely wonderful! Very professional, caring and wise. Since I do not know much about how to manage a gas log apparatus, I’ve had to call Janette multiple times so she could give me instructions and “walk me through” the process. She is so kind and extremely patient. I highly recommend her and her staff for your fireplace and chimney issues. You won’t be disappointed!!

Kudos to Jeannette and Allan at Chimney Mischief for a stellar job repairing our not-easy-to-fix gas vent fireplace. It wasn't easy for maddening reasons: the fireplace manufacturer dragged their feet in providing information on the parts needed to make the repair. Jeannette and Allan, not affiliated with the manufacturer, persisted... calling and calling, even when the company wouldn't call them back... until they finally succeeded getting the parts and fixing my fireplace. Because it was the busy season, they could have told me the manufacturer was blowing them off and moved on to other easier repairs (people were ringing their phone off the hook in a cold snap), but they didn't. They hung in and got it done. That is old school customer service. Thank you!

Allen the technician was absolutely great! He covered everything and cleaned and vacuumed everything up afterwards. The company gives you a competitive and fair flat rate not like a lot of other companies that give you one price over phone and when they get to your house and job the price skyrockets. Thanks Chimney Mischief for being honest and also doing you a great service